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Terms and Conditions

Last updated: 9 October 2026

These terms apply when you use the Platinum Plumbing website and when you send us an enquiry or ask us to call you back. Please read them alongside our Privacy Policy and Cookie Policy.

1. About us

This website is operated by Platinum Plumbing ("we", "us", "our").

2. Using this website

You may use this website to find out about our services and to contact us. The information on it is general and is provided to help you decide whether to get in touch. It is not advice about a specific job.

We aim to keep the website accurate and available, but we may change, suspend or remove any part of it without notice, and we do not promise that it will always be available or free of errors.

3. Enquiries, call backs and quotes

Sending an enquiry or requesting a call back does not create a contract and does not commit you to anything. It lets us contact you to talk through the job.

Any price we give will depend on the details of the job, and may depend on seeing the work in person. No contract for work exists until we have agreed the scope and price with you and confirmed it in writing. The terms of that agreement will then apply to the work.

Please give accurate contact details and an honest description of the job, so we can respond properly.

4. Photographs and descriptions

Photographs on this website show examples of bathrooms and other work. Products, finishes and layouts vary from job to job, so your own work may look different.

5. Acceptable use

You must not use this website to send unlawful, abusive or misleading content, to send spam, or to try to damage, disrupt or gain unauthorised access to the website or the systems behind it.

6. Intellectual property

The content of this website, including its text, design, photographs and the Platinum Plumbing name and logo, belongs to us or is used with permission. You may view and print pages for your own use, but you may not copy, reproduce or use our content for commercial purposes without our written permission.

7. Links to other websites

This website may link to websites run by others. We are not responsible for their content, availability or privacy practices.

8. Our liability

We are not liable for any loss arising from your use of, or reliance on, general information on this website, except where the law does not allow us to exclude or limit that liability.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded or limited under Irish law. If you are a consumer, nothing in these terms affects your statutory rights.

9. Privacy and cookies

We handle any personal data you give us as described in our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy.

10. Governing law

These terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction over any dispute about them. If you are a consumer living elsewhere, you keep any protection given to you by the law of the country where you live.

11. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.

12. Contact us

For any question about these terms: